On a daily basis, Viking’s Engineering team works with operators to develop the most efficient repairs for damages that are beyond the scope of the generic repair manuals. The detailed procedures for reporting damages are outlined in the following manuals:
- DHC-6 aircraft: PSM1-6-3RS
- DHC-7 aircraft: PSM1-7-3
For damage reporting procedures related to DHC-1, DHC-2, DHC-3, DHC-4, DHC-5, CL-215, CL-215T and CL-415 aircraft, please contact Viking Technical Support.
All repair requests must include a fully completed damage report form and high-quality images (close-ups and overall area) with the following details clearly identified:
- View or orientation,
- Station number,
- Stringer/rib number, and
- Fastener heads marked with a “+” in a colour that is visible on the paint.
Important: Please ensure that all dimensions are listed in imperial units.
An acknowledgement of receipt will be sent within one to two business days, along with a quotation for the estimated number of engineering hours that will be required to complete the repair design. A purchase order for engineering services in line with this quotation will be required at the start of all projects. Kindly note that the overall turnaround time for repair designs will vary based on a number of factors, including complexity and workload.