Customer Support

Viking customer support consistently goes above and beyond our operators’ expectations, drawing on a worldwide network of experts and partners to provide quality service and timely solutions. We are committed to providing the right information, resources, and products at the right time to ensure that the aircraft we manufacture continue to operate to their fullest potential.

From technical support and publications, training for both flight and maintenance, and general repairs and overhauls, we offer a full range of services to guarantee that your Viking aircraft continues to meet your needs long after purchase.

Customer Feedback

Spares Support
Light green spare aircraft strut
Committed to being your preferred supplier of high quality parts.
Technical Publications
Twin Otter aircraft diagram and cross-section
Explore service bulletins and subscribe to the digital technical publication library.
Maintenance, Repair & Overhaul
Three technicians working on Twin Otter aircraft
Your complete aircraft maintenance, repair and overhaul facility.
Technical Support
Viking flight deck and flight controls
Your gateway to Viking’s Customer Support team.
Supplemental Type Certificates
A DHC-2T Turbo Beaver airplane propeller
View a list of Viking’s STCs for DHC-2 Beaver, DHC-3 Otter and DHC-6 Twin Otter aircraft.
Flight and Maintenance Training
Group of pilots cheering in front of Twin Otter aircraft
Training offered by Viking, Flight Safety Canada and Pacific Sky Aviation.
Service Centres
Viking amphibious aircraft on tarmac
Find a service centre near you.
Twin Otter Series 400 amphibious aircraft
Learn more about warranty services for Twin Otter Series 400 aircraft.