Warranty

Twin Otter Series 400 Factory Warranty

For new aircraft, Viking provides a 12-month or 500-hour (whichever occurs first) warranty, which covers defects in material and workmanship under normal use and service. Viking’s warranty policy is administered through Viking’s Global Customer Support team. Individual (third party) component warranties are transferred to the customer upon delivery of the aircraft.

Warranty Claim Form

P&WC PT6A-34 Engine Warranty

Pratt & Whitney Canada’s (P&WC) warranty for Viking’s Twin Otter Series 400 aircraft is 1,000 hours from date of delivery, and extended warranties are available at an additional cost. Services are provided via the P&WC Customer Portal.

P&WC’s Customer Portal

Honeywell Avionics Warranty

Honeywell’s standard warranty for Viking’s Twin Otter Series 400 aircraft is three years, and extended warranties are available at an additional cost. Services are provided via Honeywell’s Global Customer Support Center.

Honeywell’s Customer Portal

For all inquiries, please contact Viking’s Warranty Administrator: